Questions.
Short answers, each with a full article behind it. The policies govern.
Every answer below opens a full article. Browse them all in the document center.
- Is this real money trading?No. All trading in this program is simulated. Your orders do not reach a live exchange. The account size is a nominal figure, not cash held for you. What you earn is real cash against simulated profits.
- If I have a $50,000 account, do you hold $50,000 for me?No. Nothing is held for you, and the simulated balance cannot be withdrawn. A $500 gross withdrawal reduces it by $500 and pays you $450 in real cash on BiziDirect, or $425 on BiziSelect. The rest ceases to exist.
- Is there an evaluation or a profit target?Not on BiziDirect: no evaluation and no profit target. BiziSelect is the other way round: pass an evaluation first (reach the profit target, best day 50% or less of the total), then keep 85%.
- Is there an activation fee when I pass a BiziSelect evaluation?No. $0, and your monthly subscription ends when you pass: a passed account has no monthly fee. Your first payout opens after three trading days that each net $100 or more; after that you can request one daily.
- Is there a consistency rule?On BiziDirect, yes: your best day since your last payout must be 40% or less of the profit since then, today included. It never breaches your account; it only holds a request. BiziSelect conditions are on its cards.
- How soon can I request a payout?On BiziDirect, once your balance reaches the first-payout figure and your best day is within 40% of the profit. No minimum trading or winning days. On BiziSelect, after you pass: three trading days of $100 or more each, then daily.
- Will the cash reach my bank the same day?We cannot promise that. Same-day eligibility is a rule about when you can request. Arrival depends on payment rails, your verification status and banking cut-off times.
- What is the retained buffer? Is it a target I have to hit?Neither a target nor an evaluation. It is profit that stays in the simulated account, and it affects only when a withdrawal becomes available and how much.
- Is there a daily loss limit?No. A losing day does not pause or flatten your account. Your only loss limit is the end-of-day drawdown.
- When does my drawdown level move?Only at a session close: it becomes your best close less your allowance and never moves down. It stops at your starting balance plus $100. Intraday highs and payouts never move it.
- Is this a subscription?Yes, monthly until you cancel; BiziSelect billing also stops when you pass. START30 takes 30% off every month on both lines. Both prices are shown before you pay. Cancelling takes effect when the paid month ends.
- If my account breaches, does my next renewal reset it or give me a new one?No. A renewal never resets an account. Only a paid reset brings a breached account back. Another account is a new purchase.
- Do I have to buy an add-on to get paid, or to see my stats?No. Stats, rules, payouts, exports, security and support come with every account, and nothing you can buy changes your payout split or your caps. One extra raises your position size, which raises variance, not your odds.
- What happens if my payment succeeds but my account is not created?You see a truthful pending or failed status. We retry a bounded number of times, then escalate to our team. Your payment is recorded and you are entitled to a remedy.
- Which countries can buy an account?The United States and Canada only, for adults, up to five accounts each. Not yet Quebec, while our documents are English only. We verify your identity before your first payout, not before you buy.
- Can I get a refund?Yes, in full, within 24 hours of buying a new account if you have placed no trades. Ask support. Renewals and resets are not refundable, and once you trade the account has been delivered.
- Can I use a bot or an EA?Execution tools are fine. A fully autonomous system needs written approval first. Anything whose edge comes from the simulated fill model is prohibited outright.
- Can I trade the news?Yes. No blackout windows, and your limits do not change around releases. Fills in fast markets can differ sharply from your screen, and a gap through your stop is still a breach.
- What happens when I hit the monthly payout cap?Nothing bad. Your account stays open, you keep trading under the normal rules, and the allowance refills at your next paid billing month. It is a ceiling on payouts per month, not a limit on the account.
- Do I need to verify my identity?Before your first payout only: a photo ID and selfie through our verification provider, a W-9 or W-8BEN, and the PayPal email to pay, in your own name. Each is done once. Buying and trading need none.
- Is my payout reviewed before it is paid?Yes, by a person, within one business day. Being reviewed is not a refusal. If one is not approved, we email you the reason, and you can appeal to someone who was not part of the decision.
- I breached. Does the subscription keep charging me?Yes. A breach ends trading, not the subscription. It renews monthly until you cancel it in the dashboard. A reset brings the account back while the subscription is live.
- Can I buy more than one account?Up to five. If you already hold an open account, a new one is 40% off its first month; five in one order is 40% off. Neither stacks with a code, neither discounts renewals, and accounts do not pool.
- How many times can I reset an account?On BiziDirect, two at the fixed fee in any thirty days. A third inside that window costs the same as a new account with START30, and paying it restarts your two. Your dashboard shows when a fixed-fee reset returns.
- Does a reset give me a fresh payout allowance?No. A reset restores your balance, but payouts already taken this billing month still count against its cap. Take $1,650 of a $4,400 cap, then reset, and $2,750 remains for that month.
- How do I get the higher monthly cap?After two renewal payments have cleared. Resets, failed payments and grace periods do not count. Your dashboard shows how many you have and how many remain.